The procedure is in a Word file in a folder on someone's laptop. The price list is a spreadsheet you emailed two months ago.
What comes in
Word, Excel, PDF — or simply pasted text.
- העלאה ישירה
What it gives you
The procedures and price lists sitting in a folder become knowledge the agent answers from.
Three things you can do once it is connected
Start with no connection at all
This is the fastest way to see it work: upload two documents and ask a question.
Turn procedures into answers
What the procedure says becomes the answer the agent gives, in the same words and with the same conditions.
Decide what goes in
An old document that no longer applies does not have to go in. You approve what enters.